Support

How can we help?

Questions, bug reports or ideas for Walk Me Up Alarm? Send us an email and we'll get back to you.

Contact us

Or write to walkmeup@gmail.com

Before you write

  • My alarm didn't ring on Android

    Open Settings › Reliability and follow the steps there, so your phone's battery saver doesn't stop the alarm.

  • My alarm didn't ring on iPhone

    On iOS 26 and later, allow Walk Me Up to set alarms when asked, and keep its notifications turned on in the Settings app.

  • Steps aren't being counted

    Hold the phone or keep it in your pocket while you walk. You can calibrate step counting in the app's Settings.

Tell us your phone model and app version when you write. It helps us fix things faster.